Being Digitally Close

There is an article in the NY Times a few weeks ago called “Brave New World of Digital Intimacy” and i think it’s one of the best pieces i’ve read in a long time at explaining why Facebook Status, News Feed, Twitter and other new digital platforms are useful and popular.

The online area that the article talks about is “incessant online contact” or as some call it, “ambient awareness.” In the offline world people pick up on moods by little things like body language, sighs, little comments, etc..  In the online world this is being done by microblogging tools like Twitter (140 character updates), Dopplr (where are you traveling?), Tumblr (what web items do you like), and Facebook’s Status Feed.  The article asks the question that i get asked all the time, Who cares?:

For many people — particularly anyone over the age of 30 — the idea of describing your Image representing Twitter as depicted in CrunchBaseblow-by-blow activities in such detail is absurd. Why would you subject your friends to your daily minutiae? And conversely, how much of their trivia can you absorb? The growth of ambient intimacy can seem like modern narcissism taken to a new, supermetabolic extreme — the ultimate expression of a generation of celebrity-addled youths who believe their every utterance is fascinating and ought to be shared with the world.

This is indeed how many people view it.  But the genius of the article is how it explains the subtle usefulness of the information:

Each day, Haley logged on to his account, and his friends’ updates would appear as a long page of one- or two-line notes. The updates were indeed pretty banal. One friend would post about starting to feel sick; one posted random thoughts like “I really hate it when people clip their nails on the bus”; another Twittered whenever she made a sandwich — and she made a sandwich every day. Each so-called tweet was so brief as to be virtually meaningless.

But as the days went by, something changed. Haley discovered that he was beginning to sense the rhythms of his friends’ lives in a way he never had before. When one friend got sick with a virulent fever, he could tell by her Twitter updates when she was getting worse and the instant she finally turned the corner. He could see when friends were heading into hellish days at work or when they’d scored a big success. Even the daily catalog of sandwiches became oddly mesmerizing, a sort of metronomic click that he grew accustomed to seeing pop up in the middle of each day.

This is the paradox of ambient awareness. Each little update — each individual bit of social information — is insignificant on its own, even supremely mundane. But taken together, over time, the little snippets coalesce into a surprisingly sophisticated portrait of your friends’ and family members’ lives, like thousands of dots making a pointillist painting. This was never before possible, because in the real world, no friend would bother to call you up and detail the sandwiches she was eating. The ambient information becomes like “a type of E.S.P.,” as Haley described it to me, an invisible dimension floating over everyday life.

This is exactly how it works.  Now, i don’t have ESP through this but i do enjoy the knowledge of how my friends’ lives are progressing. These tools have enabled that to happen and it has certainly enhanced my relationships with them.

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Analysis of Chrome

A few weeks ago Google release a product called Chrome which is their own web browser. Only it is really so much more. At first it doesn’t look like much – and it isn’t, just yet. However it’s the direction Chrome is going and the intent behind the release that matters. Google doesn’t want a competitor to IE or Firefox, they want a new OS – a web OS that competes and beats Microsoft Windows.

Chris Messina who worked both a Mozilla and Flock – both browser companies – has a great post about how Chrome came to be and what it means (post is here). Chrome is the future of browsers. It’s one that embraces web applications and has Gears, an engine that enhances the internal code of apps to make them more powerful and quick.

On interesting piece of the post is pointing out WHO is working on Chrome. He paints Google as cohesive team of folks in the pennisula who are laser focused on delivering a next generation browser:

Google is a well-oiled, well-heeled machine. The Webkit team, as a rhizomatic offshoot from Apple, has a similar development pedigree and has consistently produced a high quality — now cross-platformopen source project, nary engaging in polemics or politics. They let the results speak for themselves. They keep their eyes on the ball.

Ultimately this has everything to do with people; with leadership, execution and vision.

When Mozilla lost Ben Goodger I think the damage went deeper than was known or understood. Then Blake Ross and Joe Hewitt went over to Facebook, where they’re probably in the bowels of the organization, doing stuff with FBML and the like, bringing Parakeet into existence (they’ve recently been joined by Mike Schroepfer, previously VP of Engineering at Mozilla). Brad Neuberg joined Google to take Dojo Offline forward in the Gears project (along with efforts from Dylan Schiemann and Alex Russell). And the list goes on.

A few more points he expands in the original and subsequent post:

  • One unique feature of Chrome is that it auto-updates without any notifications (with obvious security issues). Chris writes: “if you’ve read the fine-print closely, you already know that this means that Chrome will be a self-updating, self-healing browser….. by using Chrome, you agree to allow Google to update the browser. That’s it: end of story. You want to turn it off? Disconnect from the web… in the process, rendering Chrome nothing more than, well, chrome (pun intended).”
  • Another interesting point of note is that Google evolved the UI of the browser and “went ahead and combined the search box and the location field in Chrome and is now pushing the location bar as the starting place, as well as where to do your searching” This is interesting as it was a logical trend that no browser has yet picked up on


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AOL mail crushes Gmail

Not in terms of functionality or ease of use but check this out:

Yahoo dominates e-mail with 88.4 million users in the United States in August, according to comScore. That is far more than Microsoft’s Windows Live Hotmail at 45.2 million and AOL at 44.8 million, not to mention Gmail at 26.0 million.

When you look at how much time people spend reading their e-mail, Yahoo mail users spend the most time (286 minutes a month), Gmail users the least (82 minutes), with AOL and Microsoft in the middle (229 and 204 minutes, respectively).

Wow. As a Gmail-lover, i would have never thought that was the case. You read the whole article here.

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Twitter the most pure social network

Some social network thoughts…..

I’ve been using Twitter more and more lately and i have to say that i’m really enjoying it.  I love the simplicity and ease of use.  The fact that they limit the characters, is only text and is just a list of your friends thoughts makes it always interesting.  Of course, Facebook used to be like that for me too.  I’m not sure if it will ever catch on for the masses.  The fact that only a subsection of my friends use it makes it more useful for me so i don’t get too many updates.  I’m not sure if it’s fun enough for everyone just yet.  I do think the mobile aspect of it could tip it over the edge. I wasn’t that into Twitter until i started doing it on my iPhone and then it became a must-have app.  I still don’t see much difference between the AIM away-message, the facebook status message and Twitter other than the mobile/cell-ness of Twitter and the simplicity.

More and more i think facebook will develop into a utility instead of a place of expression.  I think it will be like the yellow pages – where is a tool people use to look up people, find out about friends of friends and find phone numbers, emails, etc.  It’s a social address and people directory. It’s a tool

MySpace continues to be about self-expression and i think that’s a good differentiator as they could never beat facebook at their game.  However, i do believe self-expression can be done even better.  Something like Uber or Virb or something could be better – if it had more of Tumblr-type experience int it.  We did some focus groups the other day and everyone used both Facebook and MySpace.  They liked Myspace b/c it really represented them – it was a good badge but they hated the sketchiness about it.  “Too many old weird guys” they said.  They had facebook b/c everyone had it and it was easy to connect but it didn’t seem like it was fun to them.  It was interesting.

What are your thoughts

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YouTube getting its ass kicked by Hulu?

I read an interesting post by Cuban called “Hulu is kicking Youtube’s Ass”  where he argues that YouTube’s business model is broken and that Hulu has the only sustainable model going forward. He argues that because Hulu has rights to sell ads on their videos they are doing a much better job in revenue per video and revenue per user. Hulu is gaining momentum.  Cuban argues that they might already have more monetizaable users and traffic and that by next year it will have more revenue than YouTube.

These are fighting words but it does lead to a bigger question of whether you can monetize users and self-expresssion.  Web 2.0 is all about user created content but if that content is only that and not something that can be monetized – then do you have a big business?  Facebook and MySpace have taken shots lately of not being able to monetize their huge traffic.

Almost as if YouTube heard the conversation, they announced today that they are removing the 10 minute limit on their videos for Partners. I could see them getting more into Hulu’s business as time goes on and licenseing more and more content to distribute and sell ads around.

Like Hansel, these are so hot right now

My cousin P-Walk asked me what sites are “hot” right now. My list of sites that may be below the radar of regular people but getting some well-merited attention is:

  • yelp – anyone who loves food in a city should use this
  • dopplr & tripit – for travel sites they are both good
  • imeem – getting some mean traffic
  • mahalo – really interesting for search (challenging Google by doing it person/wikipedia style)
  • twitter – the most pure social interaction. It could be monstrous. Give this one some serious attention.
  • Tumblr – a great little microblog tool

What am i missing?

(i’m just happy i went the entire post without saying Web2.0)

Boomers and Gen X battle

Last week a reporter (Robert Lanham, author of “The Hipster Handbook”) published “Generation Slap… a call to arms against Millennials.” He describes Generation Me as “naive, self-important, and perpetually plugged in.”  It didn’t take long for 22-year-old Gawker writer Alex Pareene to step in and defend his generation.  His essay:

Their moment is over. Finally. They got more than they deserved, considering that Millennials outnumber them by nearly 50 million. There are more of us Millennials than there were Baby Boomers! We threaten to overshadow everything Generation X fought so hard for. Like Adam Sandler movies and extreme sports.

“They think updating a spreadsheet while simultaneously posting to a Twitter account about the latest gossip on perezhilton.com is an essential corporate skill,” Lanham insists. “And, like Kevin, they’re always doing stupid shit, but rarely getting called on it.” To the contrary, Millennials are the first generation whose every dumb mistake is archived forever on computer networks. We’re the first Googleable generation! (Just ask Kevin Colvin, who, unless he changes his name, will have to carry around this minor indiscretion forever.)

Gen Y’s permanent records are instantly accessible by anyone and everyone with a MacBook. Or a smart phone. Maybe it’s healthier that way. I certainly don’t love the culture of microblogging every 40-ounce consumed, but I’ll entertain the controversial opinion that it’s not the end of the world. It may, in fact, make Millennials less screwed up about navigating social spheres. You won’t find us wringing our hands about the dissolving borders between public and private life. We’ve never differentiated between the two. Yes, we overshare. But we also don’t drop our monocles every time someone updates their Facebook relationship status.

As you know i’m coming off reading Generation Me (last post) and love pondering the differences between the generations

Where's Yahoo's RSS Reader?

Isn’t Yahoo! supposed to compete with Google and other consumer properties? I mean, even AOL has an RSS reader (here). People are using RSS readers more and more and Google’s making it social. I now get feeds shared to me every day and they’re usually the most interesting ones. For instance the image below was from a post that was shared to me by Julian and i also think it does a good job representing Yahoo’s efforts in the Reader space. MyYahoo is so 90’s, get with the program Y!

Building Participation & Cognitive Surplus

Clay Shirky has a great speech about cognitive surplus. A phrase that refers to the free time we have away from our jobs or studies to do stuff. Over the past 30-50 years, what everyone did with this cognitive surplus is watch TV. Sitcoms were the big universal thing everyone did. In fact there is 200 billion hours of cognitive time/surplus in America that is spent watching TV. Over time however, this time spent has been shifting from TV to participatory activities like social networking to video games.

First there’s talking about participation and how it is THE new phenomenon of this generation and how it is hard to calculate. I like this passage:

The physics of participation is much more like the physics of weather than it is like the physics of gravity. We know all the forces that combine to make these kinds of things work: there’s an interesting community over here, there’s an interesting sharing model over there, those people are collaborating on open source software. But despite knowing the inputs, we can’t predict the outputs yet because there’s so much complexity.

It is a big shift from the past when we would sit and watch Price is Right all the time or other mindless crap. I loved those shows but those days are over…

This is something that people in the media world don’t understand. Media in the 20th century was run as a single race–consumption. How much can we produce? How much can you consume? Can we produce more and you’ll consume more? And the answer to that question has generally been yes. But media is actually a triathlon, it ‘s three different events. People like to consume, but they also like to produce, and they like to share.

The big concept in the speech of the idea of cognitive surplus and how that it is dwindling. We are now participating in activities. Whether it is video games, social networks, or other items online – we are doing stuff.

One good story he concludes with is:

I was having dinner with a group of friends about a month ago, and one of them was talking about sitting with his four-year-old daughter watching a DVD. And in the middle of the movie, apropos nothing, she jumps up off the couch and runs around behind the screen. That seems like a cute moment. Maybe she’s going back there to see if Dora is really back there or whatever. But that wasn’t what she was doing. She started rooting around in the cables. And her dad said, “What you doing?” And she stuck her head out from behind the screen and said, “Looking for the mouse.”

Here’s something four-year-olds know: A screen that ships without a mouse ships broken. Here’s something four-year-olds know: Media that’s targeted at you but doesn’t include you may not be worth sitting still for. Those are things that make me believe that this is a one-way change. Because four year olds, the people who are soaking most deeply in the current environment, who won’t have to go through the trauma that I have to go through of trying to unlearn a childhood spent watching Gilligan’s Island, they just assume that media includes consuming, producing and sharing.

I do like the thought of all one-way media becoming more interactive. This is definitely happening. It’s one of those concepts like “The Long Tail” that you can feel happening but it’s not until it’s written in a cohesive manner like this speech that it all comes together.

We’re looking for the mouse. We’re going to look at every place that a reader or a listener or a viewer or a user has been locked out, has been served up passive or a fixed or a canned experience, and ask ourselves, “If we carve out a little bit of the cognitive surplus and deploy it here, could we make a good thing happen?” And I’m betting the answer is yes.

"Just Enough" is the new "Big" – but can it work?

They should draw an equation: What level of fame do you need to achieve to keep doing what you want? Because you don’t want any more than that.

if you get too famous, you have people wanting to take a picture of your butt on the beach.

(Tina Fey

These are quotes i read from Grant’s blog and this blog post which discusses that being big enough to do something interesting without burdening yourself is what’s hot right now…

In the 1950s, it was one size fit all: gigantic or nothing at all. We wanted groaning buffet tables. We celebrated the “good life:” by consuming heroic quantities of sugar, salt, fat, nicotine, alcohol and sun (and as much carbon as possible). We wanted cars the size of a 1958 Cadillac, block long conveyances, fins and all. We wanted more shoes the Imelda Marcos. We wanted homes the size of a small town.

The world used a Denny’s model: all-you-eat plus 3000 calories more. “No one leaves this place with an empty plate.” A Martian would wonder at this. Denny’s had given us more food than we could possibly eat. Food was being wasted.

We are hearing a “just enough” sentiment more and more. It’s as if we are as a culture working on a new definition of what’s enough.

You see it with the Green movement and in music. It’s not all about being The Beatles. This makes complete sense to me. As they say in Batman Begins, “with great power comes great responsibility.” And responsibility is exhausting if you’re a celebrity, sports hero or when you’re running your own business.

In the case of an entrepreneur, “just enough” is about control. Staying small(ish), staying private, supplying your own capital, all these mean calling your own shots. Venture capitalists and Wall Street can drive someone else crazy. The just enough entrepreneur can take his or her own chances. When it comes time to choose between interesting and profitable, you can go with interesting. Just enough in this case is about control.

One problem i see with this model is that if you don’t achieve some scale or critical mass you won’t be successful. As the world becomes advertising-based, this means the person with the most engagement, page-views, etc is the one that gets the business and can continue to operate and innovate. The smaller guy doesn’t get the PR and mindshare and thus loses the users to the bigger guy. For web applications dependent on ads, can they survive in a long-tail world?

For bands does this work – can you be a medium-sized “just enough” band and still pay the bills? Ani Difranco, Clap Your Hands, and Tori Amos would say so.